Create Invoice UKEffective Date: July 22, 2025
Welcome to Create Invoice UK (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://createinvoice.uk] or use our service. Please read it carefully. If you do not agree with the terms, please discontinue use.
1. Data Controller & Contact
Data Controller
Create Invoice UK
2711 Centerville Road, Suite 400
Wilmington, DE 19808, USA
Data Protection Officer (DPO)
Email: [email protected]
2. Information We Collect
| Category | Data Points | Legal Basis |
|---|---|---|
| Registration | Name, email, password, billing address, country | Contract performance (Art 6(1)(b)) |
| Billing & Payments | Card number, expiry, billing address | Contract performance (Art 6(1)(b)) |
| Usage & Analytics | IP address, browser, device info, cookies | Legitimate interests (Art 6(1)(f)) |
| Marketing Opt‑in | Email preferences, newsletter consent | Consent (Art 6(1)(a)) |
3. How We Use Your Data
- Provide & maintain the Service
– Authenticate your account, process payments, send confirmations. - Improve user experience
– Customize interface (language, layout). - Security & fraud prevention
– Monitor for suspicious activity, verify identity. - Marketing & communications
– Send updates, offers, newsletters (only if opted‑in). - Legal compliance
– Respond to legal requests, enforce Terms of Service.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Remember preferences and login state.
- Measure usage and performance.
- Serve relevant marketing (with your consent).
Your Choices
- You can manage or withdraw consent via your browser settings or our cookie banner.
- Disabling essential cookies may limit site functionality.
Read our full Cookie Policy for details.
5. Data Sharing & Transfers
- Service providers: payment processors, analytics, email delivery.
- Legal requirements: to comply with law, court orders, or protect rights.
- With your consent: e.g. third‑party integrations you enable.
We may transfer data internationally. Where required, we use:
- EU/UK Standard Contractual Clauses (SCCs)
- Adequacy decisions
6. Retention
| Data Type | Retention Period |
|---|---|
| Account & Profile | Until account deletion + 7 years |
| Transaction & Billing | 7 years (per UK accounting law) |
| Support tickets & logs | 2 years |
| Marketing consents | Until withdrawal of consent |
7. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Rectify inaccuracies
- Erase data (“right to be forgotten”)
- Restrict processing
- Object to processing (incl. marketing)
- Portability of your data
To exercise any right, email us at [email protected]. We’ll respond within 30 days.
8. Security
We implement appropriate technical and organizational measures, including:
- SSL/TLS encryption in transit
- Access controls and authentication
- Regular security audits
However, no system can be 100% secure. Report suspected breaches to [email protected].
9. Children’s Privacy
Our service is intended for adults (18+). We do not knowingly collect data from minors. If you believe a minor’s data was collected, contact us to request deletion.
10. Complaints
If you have a concern, please first contact our DPO at [email protected].
You also have the right to lodge a complaint with the UK Information Commissioner’s Office:
Website: https://ico.org.uk/make-a-complaint
11. Changes to This Policy
We may update this Privacy Policy. We will notify you of material changes via email or site banner. Continued use after changes constitutes acceptance.
12. Contact Us
Data Protection Officer
Email: [email protected]
Website: https://createinvoice.uk